Cancellation and Return Policy

At HostCRMS, we aim to provide the best customer experience and high-quality services. If you need to cancel or return your services, please refer to the guidelines below.

Cancellation Policy

• You may cancel your service subscription at any time. To cancel, please submit a request through our Contact Form on the website.
• Cancellations will take effect immediately upon confirmation, and you will no longer be billed for subsequent billing cycles.
• If you cancel your service within 7 working days from the date of purchase or subscription, you may be eligible for a refund based on our Refund Policy.
• If the cancellation is requested after the 7-day period, no refunds will be issued, but you will have continued access to the services for the remainder of the billing cycle.

Return Policy

• Since our services are digital and intangible, we do not offer physical products for return. However, we provide the option for a refund if you are dissatisfied with the service as per our Refund Policy.
• In case of technical issues that we are unable to resolve, we will process the refund within the stipulated period.

Important Notes:

• Cancellations and returns do not apply if the customer has violated our Terms and Conditions or if the service has been used in a manner contrary to our usage guidelines.
• Once the service is canceled, all access to the platform and related services will be terminated.

If you need assistance with cancellations or returns, please contact us using our Contact Form, and our team will guide you through the process.